myCistern

Installation

Installing and setting up the WaterGuard Refill Controller

This guide describes the mounting and setup of the WaterGuard Refill Controller. Carry out the steps in the order given.

Warning

Work on electrical equipment may only be carried out by qualified personnel. If you are unsure, seek professional advice. Do not carry out repairs yourself or dismantle the controller further than this guide describes. The controller and power supply are not suitable for outdoor use: mount the controller in a dry location, protected from excessive moisture, wetness and direct sunlight – for example in a utility room, watertight garden shed or weather-protected shelter. The controller must not be installed in the cistern dome or submerged.

Preparation

Danger

Disconnect the power supply before opening the device housing or making any electrical connections. All electrical work must be carried out in accordance with the applicable regulations. Only qualified personnel may carry out electrical installations.

Required Tools

Drill

Drill

with a 5 mm drill bit for the wall plugs

Cordless screwdriver

Cordless screwdriver

with a PZ2 bit

Mounting Location

  • The mounting surface must be flat, dry and load-bearing.
  • Power supply and sensor cable must be reachable at the mounting location.
  • Check with a mobile device whether the Wi-Fi signal at the mounting location is sufficient.

Mounting and Connection

Attach the mounting plate

Hold the mounting plate against the wall at the desired position and mark the screw positions. Drill the holes with a 5 mm drill bit, depending on the wall construction. Then insert the wall plugs and secure the mounting plate with the screws.

Attach the mounting plate to the wall

Secure the sensor box in the cistern dome

Secure the sensor box using the included moulded part in the dome of the cistern. The moulded part compensates for the curvature of the dome. Align the sensor box so that the sensor hangs straight down.

Danger

Never immerse the black sensor box at the upper end of the sensor in water. The box contains the pressure equalisation. It is protected against moisture, but it is not waterproof.

Warning

Do not cut or shorten the sensor. The sensor cable has a universal length. Cutting or shortening it would permanently damage the sensor. Coil any excess cable and secure it neatly.

Caution

Leave the sensor capsule hanging at least 5 cm above the tank floor so that it does not rest in sediment or other contamination.

Secure the sensor box in the cistern dome

Route the sensor cable

Route the sensor cable from the WaterGuard Refill Controller to the tank opening. Route the cable so that it is not kinked, pinched or put under tension.

Route the sensor cable from the controller to the tank opening

Connect the sensor

Plug the data cable into the socket that is led out of the housing of the WaterGuard Refill Controller. Then secure the connection with the union nut of the data cable.

Connect the data cable to the WaterGuard Refill Controller

Connect the valves

  1. Loosen the four housing screws with a 2.5 mm hex key and open the housing.
  2. Open the orange lever clamps of Valve 1+/1− or Valve 2+/2− on the circuit board.
  3. Connect the solenoid valve to the two clamps of the selected output. With the original myCistern 24 V DC valve, you do not need to observe polarity.
  4. Close the lever clamps and check the connections for a firm fit and correctly inserted wires.

Warning

The two switching outputs are each rated for a maximum of 0.5 A at 24 V DC. For higher loads, use an external relay or contactor.

Connect the solenoid valve to the switching output of the WaterGuard Refill Controller

Connect the power supply

Plug the connector of the 24 V DC power supply into the designated socket on the circuit board.

Connect the 24 V DC power supply to the WaterGuard Refill Controller

Insert the silicone seals

Close the housing cutouts with the supplied silicone seals. Use the strain-relief seals for occupied and the blanking seals for unoccupied cutouts.

Insert the silicone seals into the housing cutouts

Insert the back plate

Insert the back plate into the housing. Then screw the housing closed with the four supplied socket head screws. Use a 2.5 mm hex key for this.

Insert the back plate and screw the housing closed

Attach the controller to the mounting plate

Place the WaterGuard Refill Controller onto the top of the mounting plate. Then slide it downwards until it sits securely in the holder.

Hang the WaterGuard Refill Controller into the mounting plate

Plug in the power supply

Plug the power supply into a wall outlet. The WaterGuard Refill Controller then starts up.

Connect the power supply to a wall outlet

Register the device in the myCistern app

Add device

Open the myCistern app and tap on Add Device.

Add Device button in the myCistern app

Open the QR scanner

Select Scan QR in the dialog.

Scan QR option in the Add Device dialog

Allow camera access

Allow the myCistern app access to the camera if your smartphone asks for it.

Allow camera access for the myCistern app

Register the device

Scan the QR code on the back of the WaterGuard Refill Controller. This adds the device to your myCistern account.

QR code on the back of the WaterGuard Refill Controller

Set up Wi-Fi

Note

Wi-Fi setup does not take place in the myCistern app. Connect your smartphone directly to the hotspot of the WaterGuard Refill Controller for this purpose.

Connect to the device hotspot

Open the Wi-Fi settings on your smartphone and connect to the network whose name begins with myC-WG-.

Open the WiFi Configurator

After connecting, a pop-up with the myCistern WaterGuard WiFi Configurator should open automatically. Tap on Configure WiFi there.

Configure WiFi button in the myCistern WaterGuard WiFi Configurator

Select Wi-Fi

Select your Wi-Fi network from the list of available networks.

Select an available Wi-Fi network in the WiFi Configurator

Enter the Wi-Fi password

Enter the password of your Wi-Fi network in the Password field.

Enter the Wi-Fi password in the WiFi Configurator

Save the credentials

Tap on Save. Then wait while the WaterGuard Refill Controller saves the credentials and establishes the connection to the Wi-Fi network.

Save the Wi-Fi credentials with Save
WiFi Configurator saves the credentials

Warning

If the connection fails, reconnect your smartphone to the device hotspot and repeat the Wi-Fi setup.

Post-Installation Checklist

Source document: WG-INST-DE-v1

Source pages: 2, 3, 4

Content status: Translation review required

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