myCistern

Safety

Important safety information for your myCistern WaterGuard device

Read this safety information carefully before installing and operating your WaterGuard device. Keep it for future reference.

Installation

  • Work on electrical equipment may only be carried out by qualified personnel. If you are unsure, seek professional advice and do not work on the device.
  • Do not carry out repairs yourself or dismantle the device beyond the steps explicitly described in an instruction.
  • Do not connect the device to power until instructed during the installation procedure. Ensure your hands and work area are dry.
  • The WaterGuard Controller must not be installed in the cistern dome or submerged. The power supply and main unit are not suitable for outdoor use.
  • Install the controller in a dry location, protected from excessive moisture, wetness and direct sunlight – ideally in a utility room, a watertight garden shed or a weather-protected shelter.

Configuration

  • A factory reset only removes the Wi-Fi credentials stored on the device. Once the device is connected to Wi-Fi again, configuration data stored in the cloud is retained. To remove all data, also delete the device in the myCistern cloud.

For product-specific instructions, see the Products section. For installation details, refer to the relevant product installation guide.

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