Model Comparison
Compare WaterGuard Refill and WaterGuard Level
This overview compares WaterGuard Refill and WaterGuard Level.
Model Comparison
| Feature | WaterGuard Refill | WaterGuard Level |
|---|---|---|
| Water-level monitoring | Yes | Yes |
| Switching outputs | 2 × 24 V DC | No |
| Power supply | 24 V DC | 5 V DC via USB-C |
| Housing size | Identical | Identical |
WaterGuard Refill Features
The WaterGuard Refill is the full-featured model designed for installations that require automated refill control.
Water-Level Monitoring
- Continuous real-time monitoring using a submersible pressure sensor.
- Accurate level readings displayed as a percentage of total cistern capacity.
- Configurable low-level and high-level alerts.
Switching Outputs
- Two 24 V DC switching outputs rated at a maximum of 0.5 A each.
- Connection for up to two 24 V DC valves.
- Manual override available via the app and web dashboard.
Power Supply Options
- 24 V DC power supply.
Connectivity
- Wi-Fi 2.4 GHz (802.11 b/g/n).
- Wired Ethernet via RJ45 port.
- Encrypted communication with the myCistern cloud service.
WaterGuard Level Features
WaterGuard Level is a monitoring-only solution. Both models use the same housing.
Water-Level Monitoring
- Same accurate pressure-sensor technology as the Refill model.
- Real-time level readings displayed as a percentage.
- Low-level and high-level notifications.
Design
- Same housing size as WaterGuard Refill.
- Powered via USB-C (5 V DC).
- No relay outputs — monitoring only.
Power Supply
- USB-C power adapter included.
- Can be powered by any standard USB-C power source (5 V / 1 A minimum).
- Low power consumption: < 2 W in normal operation.
Connectivity
- Wi-Fi 2.4 GHz (802.11 b/g/n).
- No wired Ethernet port.
- Encrypted communication with the myCistern cloud service.
Shared Features
Both models share the following capabilities:
| Feature | Details |
|---|---|
| Remote monitoring | View water level from anywhere via app or web dashboard |
| Push notifications | Alerts for low level, high level, or both |
| Historical data | Access to water-level history and trends |
| Firmware updates | Over-the-air (OTA) updates via Wi-Fi |
| Multi-user access | Share device access with family or service providers |
| myCistern integration | Works with the myCistern app and web dashboard |
| Level display | Percentage, litres, and fill height |
| Level alerts | Low level, high level, or both |
| Smart-home integration | Cloud connection for remote access and integration into existing smart-home systems |
WaterGuard Refill and Level side-by-side
Illustration coming soon
ID: FEAT-FIG-01
Description: Side-by-side product photo showing WaterGuard Refill and WaterGuard Level
Recommended file name: wg-models-comparison.png
Aspect ratio: 16/9
Status: Needed
Choosing the Right Model
- Choose WaterGuard Refill if you need automated refill control and two 24 V DC switching outputs for valves.
- Choose WaterGuard Level if you only need water-level monitoring and have a USB-C power source available.
Source document: WG-FEAT-EN-v1
Source pages: 1, 2
Content status: Source-backed